Terms of Service
Read our terms and conditions for using MetroYatra
These terms explain how you can use MetroYatra and what we expect from each other. By using our metro route planning service, you're agreeing to these simple guidelines.
What We Provide
MetroYatra helps you navigate metro systems across India. Our service includes:
- • Route Planning: Find the best path between any two metro stations
- • Platform Information: Know which platform to board from
- • Gate Details: Exit information and nearby landmarks
- • Travel Time: Estimated journey duration including transfers
- • Station Search: Easy search and autocomplete for all stations
How to Use Our Service
We want everyone to have a great experience, so please:
- • Use MetroYatra for planning your metro journeys
- • Be respectful when contacting our support team
- • Don't try to break or overload our website
- • Don't use automated tools to spam our service
About Our Information
We work hard to provide accurate metro information, but here's what you should know:
- • Route Information: Based on official metro network data
- • Timing Estimates: Calculated averages that may vary
- • Station Details: Platform and gate info from available sources
- • Service Updates: Metro schedules can change without notice
Always double-check important travel information with official metro authorities, especially for time-sensitive journeys.
What We Can't Control
MetroYatra is a planning tool, but we can't be responsible for:
- • Metro delays, cancellations, or service disruptions
- • Changes to metro routes or station information
- • Missed connections due to timing estimates
- • Website downtime or technical issues
- • Decisions you make based on our route suggestions
We're here to help with planning, but your actual travel experience depends on the metro services themselves.
Our Content & Design
The MetroYatra website, our route algorithms, and design are our work. You're welcome to use our service, but please don't copy our website design or try to recreate our service without permission.
Free Service
MetroYatra is currently free to use. Since you're not paying us anything, we can't be held financially responsible if something goes wrong with your travel plans. We provide this service to help the community, not as a guaranteed travel solution.
Fair Use
Please use our service reasonably:
- • Don't make thousands of automated requests
- • Don't try to hack or break our website
- • Don't use our service for anything illegal
- • Don't pretend to be someone else when contacting us
If we notice unusual activity, we might temporarily limit access to keep the service running smoothly for everyone.
Changes to These Terms
As we add new metro networks and features, we might need to update these terms. We'll post any changes here and update the date below. If you keep using MetroYatra after we make changes, that means you're okay with the new terms.
Problems or Questions
If you have issues with our service or questions about these terms, we're here to help:
Email: support@metroyatra.com
We'll do our best to resolve any issues quickly and fairly.
Bottom Line
MetroYatra exists to make metro travel easier for everyone in India. Use it responsibly, understand that metro systems can be unpredictable, and always verify important travel information. We're here to help you plan, not to guarantee your journey will go perfectly.
Last Updated: July 2025
Thanks for using MetroYatra responsibly. Happy metro travels!